Check Direct Express Debit MasterCard Card Balance

Using a Direct Express Debit MasterCard offers you flexibility in spending. You can use this card to collect your compensation benefits and then make necessary payments for bills such as utility and gas or for your everyday shopping needs such as groceries and household products.

Phone Number

• If you have questions regarding your card balance you can find more information by calling the Customer Service line with this toll free number, 24 hours a day, 7 days a week: 1-888-741-1115. Be sure that you have your gift card available at the time you make the phone call so that you can provide your card numbers.

Online

• To check the balance of your card you can go online to the main website here in order to access your account. If you have not yet created an account, you can access instructions for creating one on the Login page. You will need to create a User ID and password for your account, and the User ID can be emailed to you so that you have it on hand.
• If you ever forget or lose your password there is a link for “Forgot User ID” that you can click and be directed to enter your card number before receiving access to create a new password.

Store Locator

• Stores and businesses that accept MasterCard cards generally accept this type of payment as well. Check with the specific store at which you plan to shop regarding its specific policies for terms of payment. Some businesses without physical stores, such as online vendors and utility companies will also accept this card as a form of payment.

If you are using the Direct Express Debit MasterCard card, there are many ways you can use your card for making convenient payments of bills or household shopping.